Privacy Policy

At offsetxy.com (“we”, “our”, “us”), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website offsetxy.com (the “Site”) or interact with our services. Please read this document carefully. By using the Site, you acknowledge the practices described in this policy.

1. Information Collection

We collect information that you voluntarily provide to us, as well as data gathered automatically when you use the Site. The categories of information we collect include:

1.1 Personal Information You Provide

• Contact details: name, email address (e.g., when you subscribe to our newsletter, fill out a contact form, or create an account).
• Account credentials: username, password, and any profile information you choose to add.
• Payment information: if you purchase services or products, we collect billing details (credit card data is processed by third-party payment processors and is not stored by us).
• Communications: records of correspondence when you contact our support team or participate in surveys.

1.2 Information Collected Automatically

• Device & usage data: IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
• Cookies & tracking technologies: we use cookies, web beacons, and similar technologies (see Section 4: Cookies).
• Analytics: aggregated data about how users interact with the Site (e.g., heatmaps, session duration).

We do not intentionally collect sensitive personal data (such as health information, racial or ethnic origin, or political opinions). If we become aware that such data has been provided inadvertently, we will delete it promptly.

2. Use of Information

We use the information we collect for the following business and operational purposes:

• To provide, maintain, and improve our services: operate the Site, process transactions, and deliver content you request.
• To communicate with you: respond to inquiries, send administrative updates, security alerts, and support messages.
• Marketing & newsletters: if you have opted in, we may send you promotional materials about our products, events, or updates. You can opt out at any time.
• Personalization: tailor content and recommendations based on your preferences and usage patterns.
• Analytics & research: understand how users interact with the Site, diagnose technical issues, and improve functionality.
• Legal compliance & fraud prevention: detect, prevent, and address fraudulent or illegal